Covid - 19 (Coronavirus) information

The Government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new free to use service aims to provide official, trustworthy and timely information and advice about Coronavirus (COVID-19), and will further reduce the burden on NHS services. To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started. A set of menu options is then presented which the user can choose from and then be sent relevant guidance  from GOV.UK pages as well as links to GOV.UK for further information. For more information, please visit:

The Parish Council would like to let residents know of the following schemes which are available locally to those who are currently self-isolating due to the coronavirus:

  • The Spar Shop in the village is able to provide home deliveries - call them on 01993 775442 for more information.

  • UE Coffee Roasters ( have organised a ‘pop up’ produce store that delivers a variety of staple food and vegetable items to the village. They are located on the Windrush Industrial Estate. 

West Oxfordshire District Council are issuing regular updates on to their website at and Oxfordshire County Council are regularly updating information on their website at

Oxfordshire County Council has established a team of officers with a dedicated helpline number for vulnerable residents to access support. Residents in West Oxfordshire can call the dedicated team on 01865 897820 or email for help. This will be operational from 8:30am to 8:00pm Monday to Friday, and 9:00am - 5:00pm Saturday and Sunday, from Friday 27th March. Residents who consider themselves extremely vulnerable can also register with the Government online at

West Oxfordshire District Council has also set up a Community Support Helpline: 01993 861077.

Further information about the support being offered to those who will no longer be shielding from 1st September is included in the letter below.

Older residents can also contact the Age UK Oxfordshire support helpline on 01865 411288 for help. You will be asked to leave your name, address, contact number and a brief description of what is needed. A volunteer will then get in touch with you to see how help can be arranged.

Oxfordshire Mind have also issued information and ideas for maintaining good wellbeing at this difficult time:

Guideposts, a national mental health and wellbeing charity, offers free advice and support over the phone or via webchat. Lines open Monday to Friday 9-5pm.
T:  0300 222 5709

Oxford Health NHS Foundation Trust has launched a 24/7 mental health helpline to take pressure off 111. The line will help get the right mental health advice for people of all ages including children and older adults.
T: 01865 904 997 (adults)
T: 01865 904 998 (children and young people)

Oxfordshire Domestic Abuse Services offers free services to anybody aged 16+ experiencing domestic abuse.  Their Oxfordshire Domestic Abuse Helpline is still open and available Monday to Friday 10am - 7pm.

T: 0800 731 0055
* Alternatively, you can call the 24-hour National Domestic Abuse Helpline
T: 0808 2000 247


Citizens Advice have converted their face-to-face advice to helping more people over the phone and added a new email advice service.
T:  0300 330 9049

If you have a diagnosis of dementia, or are a carer or relative of someone who has, DementiaUK can provide advice and support. Support line open Monday to Friday 9am - 6pm.
T:  01865 410 210


If you are seeking information about local support which is available or would like to volunteer to help in your local area, please either contact the Parish Clerk by phone on 07712 705865 or at or check the website for Oxfordshire All In: which is coordinating information and support across the County.


Minster Lovell Parish Council, 111 Walker Drive, Faringdon, Oxon SN7 7FY. Email:; telephone: 07712 705865.

© 2018 Minster Lovell Parish Council. Proudly created with